Terms of Use

Product Terms & Conditions

Please read these product terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Printtocanvas makes available the service for the purchase of photographic Products printed from digital images. These Product Terms apply to the Service in addition to the General Terms and Conditions.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS

The Service

These Product Terms will not form a binding contract between you and Printtocanvas for the purchase and supply of the Products until the following conditions have been met:

(a) you have submitted your offer to buy certain Products (your “Order”) using the order facility provided; and (b) Printtocanvas notifies you by e-mail that your Order for those Products has been accepted and Printtocanvas agrees to supply the Products to you in accordance with your specified method of delivery.

Printtocanvas will use reasonable endeavours to respond to your Order within a reasonable length of time but the service is provided on an "as is" and "as available" basis, and Printtocanvas makes no representation or warranty that the Service offered will be accessible, or usable by you, or error free.

Printtocanvas reserves the right without notice to you, to suspend or alter the operation of the Service, at its sole discretion or for legal or technical reasons. Printtocanvas will give you as much notice as possible prior to taking any such actions but prior notice may not always be feasible for a variety of reasons.

Due to the personalised nature of your Order, you will not be able to cancel your Order after you have submitted it because Printtocanvas may have already started to fulfil it.

You will ensure that all information given by you in your order or use of this Service is accurate and not misleading and that you will not use this Service:

(a) for any fraudulent or illegal purposes; (b) for the transmission or posting of any computer viruses or any material which is defamatory, offensive or of an obscene or menacing character, or in such a way as to cause annoyance, inconvenience or needless anxiety and you agree that you will be liable for any action taken against us or against you in relation to such use; and (c) in a manner which constitutes a violation or infringement of any right of person, firm or company (including but not limited to rights of copyright or confidentiality).

Use of the Service

You agree only to send to us images in which you own the copyright (e.g. you took the photographs or they were taken with your permission with your camera) or images which you are authorised to send to us. You agree not to send us any images which may be objectionable. You agree not to infringe the intellectual property rights of any third party. You agree to be responsible for any claims, costs, expenses or legal proceedings caused as a result of your use of this Service in contravention of this section. Further, in these circumstances, Printtocanvas shall be entitled to cancel any pending orders for Products made by you and terminate any access permission granted to you by Printtocanvas forthwith, without notice to you.

Delivery

Prints will be delivered to you using our Mail Order Service.

Please note that we only deliver to addresses within England, Scotland, Wales and Northern Ireland.

Mail Order Service

Prints will be delivered to you at the address given by you during the order process within 5 working days of your Order being accepted by Printtocanvas unless an alternative timeframe is notified to you by Printtocanvas prior to the expiry of specified delivery period. However, the time of delivery is an estimate only and Printtocanvas shall not be liable for any late delivery of the Products or any loss or damage caused as a result.

Returns

In the event that the Products are damaged or defective or do not match the description specified in this Service we will be happy to offer a full refund. If you are using the Mail Order Service you may send the Products back to Printtocanvas within 7 days of receipt by you. In those circumstances, Printtocanvas will provide a full refund of the Purchase Price. In the event that you return any Products to Printtocanvas in accordance with this section and Printtocanvas can demonstrate that they were not faulty when received by you, Printtocanvas reserves the right to refuse to offer a refund or return the Products to you and to claim the cost of such return postage from you.

Payment

The prices payable for the Products that you order are clearly set out on the Printtocanvas.co.uk Site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before your order is accepted. All prices are expressed inclusive of any VAT payable unless otherwise stated.

If you are using our Mail Order Service, you can pay by any Mastercard or Visa credit card or most debit cards. Your credit or debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. You will be charged for items at this time.

General

These Product Terms are subject to English law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

We reserve the right to modify, suspend or discontinue this Service (or any part of it) without notice to you and shall not be liable to you if we exercise these rights.

Except as expressly set out in these Product Terms, all use of your personal information will be made in accordance with our Privacy Policy.

Customer Services

If you have an order query, please e-mail us at sales@printtocanvas.co.uk or Tel: 07974071620

The Service is operated by Print To Canvas, 164a Port Road East, Barry CF62 9PZ

Affiliates: www.igprintuk.com